We've compiled a list of frequently asked questions to help you navigate through the Plater platform. If you have any further queries, feel free to reach out to us at support@plater.com.au or using the form on the Contact page.
To create a Plater account, follow these simple steps:
1. Click the SIGNUP button in the top right-hand corner.
2. Enter your details.
3. Confirm your account via the email sent to you within 1-2 minutes. If you don't receive it, refresh your browser and try again.
For any issues, email support@plater.com or using the form on the Contact page
Listing a plate is easy:
1. Once you have logged in, click the LIST PLATE button in the top right-hand corner.
2. Choose between Standard, Premium, or Want To Buy listing options.
3. Enter the accurate item details, and place your listing. You can list only one item at a time.
The Want To Buy section is for those seeking to buy specific plates.
To use it:
1. Click on the Want To Buy link in the menu.
2. Click the FILTER button and select the appropriate items.
1. Sign in to your Plater account.
2. Click on Dashboard in the top right-hand corner.
3. Select LIstings to view analytics, listing details, and Plater messages in the Dashboard.
1. Sign in and click on Dashboard.
2. Click Listings.
3. Click on the Action buttons next to the listing.
4. Click Mark As Sold.
1. Sign in and click on Dashboard.
2. Click Listings.
3. Click on the Action buttons next to the listing.
4. Click Edit Plate.
5. If a part of your listing is not able to be edited, please contact us and we will edit it for you.
We recommend basing your price on recent sales or similar plates online. If unsure, contact us at support@plater.com.au for assistance, or use the form on the Home page.
Plater does not offer refunds for listings sold on the site. All sales operate on a One Time Payment system. For concerns, contact us at support@plater.com.au or using the form on the Contact page.
Thank you for being a part of Plater!
If you are the winning bid, you'll be charged a buyer's premium of 5% + GST, with a minimum of $500 AUD. The remaining sell price is to be paid to the seller.
After the buyer's premium has been paid, you will be introduced to the seller. Electronic funds transfer is the preferred method of payment for the seller.
The listing will indicate whether it has a reserve price and whether that reserve has been met or not.
You can contact us during an auction via emailing support@plater.com.au or by direct messaging through our social channels.
Begin by registering an account. Once your account is registered, verify it. After completing these steps, you'll be able to place bids. For more information go to our “How Auctions Work” page.
Once a bid has been placed, it cannot be withdrawn.
Currently, there is no additional time added for last-minute bids.
The listing cost depends on the set reserve price. Listings with reserve prices set at $0 incur no listing fee, while reserve prices set at $500 and above incur a listing fee. Please refer to the 'How auctions work' section to view the listing fees.
You can list your number plate by filling out our auction enquiry form located on the bottom of the first page. You will be contacted by one of our team members within 12-48 hours.
Yes, once an auction inquiry has been accepted and a reserve price is set, you, as the seller, are required to sign an authority form.
We accept desired number plates with realistic reserve prices.
Yes, you can cancel the auction after it has gone live, but there is a cancellation fee. The fee is 2% of the agreed reserve price plus GST, with a minimum of $400 AUD Plus GST. This information is outlined in our terms and conditions.
After the auction concludes and the final price exceeds the set reserve price, the buyer will pay the buyer's premium. Following this, the seller and buyer will be digitally introduced.
Yes, you can lower the reserve price at any time during the auction.
We will negotiate with the highest bidder on your behalf. Additionally, you have the option to relist the plate at any time.
You can contact Plater via emailing support@plater.com.au or by direct messaging through our social channels.
