FAQs

We've compiled a list of frequently asked questions to help you navigate through the Plater platform. If you have any further queries, feel free to reach out to us at support@plater.com.au or using the form on the Contact page.

 

How do I create a Plater account?

To create a Plater account, follow these simple steps:

1. Click the SIGNUP button in the top right-hand corner.
2. Enter your details.
3. Confirm your account via the email sent to you within 1-2 minutes. If you don't receive it, refresh your browser and try again. 

For any issues, email support@plater.com or using the form on the Contact page

How do I list a number plate on Plater?

Listing a plate is easy:

1. Once you have logged in, click the LIST PLATE button in the top right-hand corner.
2. Choose between Standard, Premium, or Want To Buy listing options.
3. Enter the accurate item details, and place your listing. You can list only one item at a time.

What is the Want To Buy (WTB) section?

The Want To Buy section is for those seeking to buy specific plates. 

To use it:
1. Click on the Want To Buy link in the menu.
2. Click the FILTER button and select the appropriate items.

How do I check my listings and messages on Plater?

1. Sign in to your Plater account.
2. Click on Dashboard in the top right-hand corner.
3. Select LIstings to view analytics, listing details, and Plater messages in the Dashboard.

How do I mark my listings as sold?

1. Sign in and click on Dashboard.
2. Click Listings.
3. Click on the Action buttons next to the listing.
4. Click Mark As Sold. 

How do I edit a listing?

1. Sign in and click on Dashboard.
2. Click Listings.
3. Click on the Action buttons next to the listing.
4. Click Edit Plate.
5. If a part of your listing is not able to be edited, please contact us and we will edit it for you.

What is the value of my number plate?

We recommend basing your price on recent sales or similar plates online. If unsure, contact us at support@plater.com.au for assistance, or use the form on the Home page

What is your Refund Policy?

Plater does not offer refunds for listings sold on the site. All sales operate on a One Time Payment system. For concerns, contact us at support@plater.com.au or using the form on the Contact page

Thank you for being a part of Plater!